Vitamin Grocer UK Shipping Policy
FREE SHIPPING ON ORDERS OVER £20!*
A small fraction of our inventory does not qualify for free shipping because the products are either too heavy or too large to ship economically. These products do not have the red free shipping icon on the product pages. Customers will be charged for shipping according to the rate chart below for all orders that include any of the products that are not eligible for free shipping
CUSTOMS DUTY and VALUE ADDED TAX (VAT)
SHIPPING AND DELIVERY PROCEDURE
In order to receive assistance with an order not received, customers must contact Vitamin Grocer no later than 45 days after the shipment of the order. Beyond 45 days from the date of dispatch, orders are considered final and no refunds will be issued for orders not received.